Here’s my problem. I have a hate-hate relationship with comcast, it’s no secret. They constantly screw up my biling, they won’t let me cancel my phone service without RAISING my rates, I can’t get my own Cable modem and returning their modem which I pay $5 a month lease for without canceling my phone service and as I said doing that my rates would go up.
Please I just moved recently and transferred my service…. Scratch that, I didn’t transfer… I tried to transfer. But because comcast is so freaking incompetent in doing anything these days it seems they failed to transfer my existing home phone number which they were supposed to since I live in the same freaking area code.
But here’s my latest gripe. See apparently comcast is turning of analog signals and making everything digital. I’m guessing it’s because they have limited bandwidth now and the reason? It’s because they just upped the internet service everyone has to 12mb minimum download speed and you can go up to 50mb download speed! NO ONE needs internet that fast and because they did this they can now justify removing analog channels and making customers have to pay for little converter boxes to continue their service. Yep just one more way for comcast to screw the customers.
And what really irritates me as if the above didn’t is that’ comcast didn’t even MENTION this to their customers. I would have thought I would get a letter or something but nope. I didn’t see anything, or they could call me on my comcast phone number. Or put a message up on the screen. Nothing, so how did I find out? Well TiVo sent an email out letting their customers on comcast know what comcast is up to and how it WILL impact us.
So I ask again, Comcast, why is TiVo announcing your changes to me that will impact my service? It’s not only going to break my tivo unless I get a converter box, but it’s going to render my other TV’s without a converter box useless unless I just want channels 1-20…. This is a comcast decision to do this, I would think they should inform their customers AND give FREE boxes to their customers. I mean I had 5 jacks activated when I moved into my new place, and I get 2 converter boxes free, so I have to pay for the rest for a service I ALREADY PAY FOR. You know, you keep raising existing fees and putting new fees on your customers enough and satellite is going to look far better. In fact as soon as TiVo announces their relationship with Directv and makes the new boxes available you can bet I’m jumping ship.
If you too have comcast even without a TiVo you might want to read the letter I got from TiVo. I put a picture of it as part of this post, just click on the image of it to see it full size.
