To make this quick. I hate health insurance. It’s hard to understand but everyone needs it and most people don’t have it.
Well a few weeks back my wife quit her job and I had been calling our insurance company weekly waiting for them to terminate our coverage so we could sign up at my job and every week I have had people telling me they haven’t received the cancellation yet and until they do they can’t send me my letter so I can get coverage immediatly at my job. This has been a task I have done EVERY WEEK for the past 4 weeks at least and every week I’m told “no you still have coverage.”
It’s important to note that you only have 30 days after your coverage is terminated to sign up for new insurance so that’s why I’ve been so proactive on this. Well I called today and was told our coverage was cancelled 27 days ago!! WHAT?? Oh and they Just sent out the letter in the mail saying the coverage was cancelled a few days ago.
I’m not sure how the coverage was cancelled 27 days ago if I had been calling every week…. And with a count down of 30 days until you can’t get coverage until next open enrollment you would think that they would call you or overnight a letter saying “your coverage has been cancelled.” Or at least TELL YOU THE TRUTH!! I mean I’m fine with them back dating your insurance to cancel it, but then change the 30 days to 60 days cancellation policy because this is just crap. Now my wife and I have to fill out the paperwork and submit it in the next 2 or 3 days to get covered or else face waiting until open enrollment.
I’m not for a government ran health plan…. I am in some regards becasue our health system is screwed up beyond belief but I already know that I’ll never see any of my social security that I’ve been paying into for the last 12 years and will continue paying into. So if they can’t even invest that money correctly how can we expect them to run a health plan? Anyways, it’s just really irritating that me being so anal at calling every week and then them suddenly back dating my cancellation is maddening. What if I didn’t call and I waited for this letter? It might have crossed the 30 day mark and then we have no insurance until January at the earliest!
Our health system is really screwed up. Thanks Web TPA it’s been fantastic experience paying you all well over $3,000 a year for the past several years and getting absolutely NO CUSTOMER SERVICE from you all.
But I suppose you can’t be too mad. I mean look at their logo, it looks like someone running away. That would be the insurance company taking your money, not giving you good service and running away from you as you try to get help.
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